Covid Shopping Procedures
Please wear a mask. This is out of consideration for other shoppers who may have a compromised immune system you don't know about.
Dated: May 8, 2022
We thank you for your continued support.
NITTY GRITTY DETAILS
In planning the opening of The Knotted Needle shop to customers, we will follow CDC directives, and recommendations. We will reassess our operating hours and procedures as needed. We can continue to meet all your needs through phone, online and web orders.
We do backdoor pickup and, as before, shipment to your home. Don’t forget our Drop Ship Program for knitters of Berroco yarns.
In-store shopping is Wednesday through Saturday from 12noon to 4:00 p.m. You can make an appointment for yourself during these hours if you wish. Call the shop at 313-886-2828 to reserve a time.
To shop, you will need to ring the doorbell we’ve installed. Everybody must wear a mask. If you don’t have a mask, we will provide one. You must wear your mask properly, covering from under your chin to bridge of nose. You may not wear your gloves in the shop.
We do offer one-hour one-on-one tutorial consultations for you if you are stuck - $20 per hour. Regarding back door pick up: Your order needs to be placed, in advance, by phone, email or through the website. It will then be processed in the order received. Once your order has been filled, we will call or text you to let you know it can be picked up. Please don't call in your order while driving to the shop or from the parking lot. We'd hate for you to have to sit in a hot car while we process the orders prior to yours. As much as we’d like to make an exception for you, we have to treat everyone fairly.