The Knotted Needle



Needlepoint Links to Helpful Information


        LINK TO WEBSITE
Facebook
Knotted Needle
    FB Knotted Needle Followers FB Knotted Needle
ANG
American Needlepoint Guild
    Lots of stitches and other important information about needlepoint ANG - American Needlepoint Guild
NAN
National Academy of Needlearts
    Provides certification in the Needlearts NAN - National Academy of Needlearts
Needlepoint Teacher     Helpful information on all aspects of needlepointing Needlepoint Teacher
Stitch Guild     Free Stitches - animated guides Stitch Guild
Stitcherie     On Line Needlepoint Stitching Community Stitcherie
Facebook
Needlepoint Nation
    Facebook Community for Needlepointers FB Needlepoint Nation
Needle & Thread
Mary Corbet
    On Line Resource for everything to do with the Needle Arts Needle & Thread

Knitting Links to Helpful Information


  Yarn Standards                            Yarn Standards
       

Returns, Holds and Special Orders


Our Return Policy:

PLEASE NOTE: NEW RETURN POLICY

KEEP YOUR RECEIPT!

RETURNS AND EXCHANGES MUST BE MADE WITHIN 90 DAYS USING THE ORIGINAL SALES RECORD. THANK YOU.

We gladly accept returns of merchandise purchased at the Knotted Needle when returned in their original condition and within 90 days of purchase for in-store credit only. We are happy to make exchanges of merchandise with the same bar code when returned in their original condition and within 90 DAYS OF PURCHASE.

Returns must be made through the original sales record. Though a receipt isn’t strictly necessary, it is sincerely appreciated. It reduces staff time used for finding the original sale in the system, which we need so that we can make the appropriate return.

We will deduct 10% of the return price (before tax) from your 6-box card.

Merchandise Holds: Merchandise can be held for a customer for one business day with the exception being needlepoint finishing.

Special Orders:
We are delighted to special order something for you from any of our vendors, including threads. A non-refundable 50% deposit is required. NO RETURNS OR EXCHANGES ON SPECIAL ORDERS.  Yarn can ONLY be special ordered in FULL bags, usually of 10 skeins/balls.  You will receive a 10% discount on full bag special orders.